Terms & Conditions
Welcome to FinEdge Consultancy! These Terms and Conditions govern your use of our services, website, and any consultations made with us. By using our website or booking a consultation, you agree to comply with and be bound by these terms.
1. Services
FinEdge Consultancy provides high-quality financial advisory services to clients in London. Our services include investment planning, risk management, tax consulting, and other related financial services. We reserve the right to modify, discontinue, or add services as needed, with prior notice provided to our clients where possible.
2. Appointments
Appointments for services at FinEdge Consultancy can be made via our website, over the phone, or in person. When booking an appointment, you agree to provide accurate and complete information. We encourage you to arrive on time for your appointment. Late arrivals may result in a shorter consultation time, and we may not be able to accommodate your service in full.
3. Pricing and Payment
All prices for services are displayed on our website or in our office. Prices are subject to change at our discretion. Payment is required at the time of service, and we accept various payment methods, including credit/debit cards and cash. All payments are final and non-refundable except as provided in these terms.
4. Cancellations and No-Shows
If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee, as specified on our booking page. If you fail to show up for a scheduled appointment without notice, you may be charged for the missed appointment.
5. Conduct and Behavior
We strive to create a welcoming and respectful environment for all our clients and staff. We expect all clients to behave respectfully during their visits. Any abusive, discriminatory, or disruptive behavior may result in immediate termination of service, and you may be asked to leave the premises. We reserve the right to refuse service to anyone at our discretion.
6. Health and Safety
We take the health and safety of our clients seriously. Please inform your advisor of any allergies, medical conditions, or concerns before receiving any services. If you are feeling unwell or experiencing symptoms of illness, we ask that you reschedule your appointment to prevent the spread of illness.
7. Liability
While we take all necessary precautions to ensure that our services are performed to the highest standards, FinEdge Consultancy will not be held liable for any damages to personal belongings, injuries, or dissatisfaction with services. Any complaints should be reported immediately to the consultancy staff to resolve the issue promptly.
8. Privacy Policy
Your privacy is important to us. We will collect, store, and use your personal information only in accordance with our Privacy Policy, which you can view on our website. By using our services, you agree to the collection and use of your personal information as described in the Privacy Policy.
9. Changes to Terms
We may update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised terms will apply to all consultations and services from the date of posting. It is your responsibility to review these terms periodically for any updates.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
FinEdge Consultancy
1 Waterhouse Square
London EC1N 2ST, UK
Email: [email protected]